KnowledgeCenter

KnowledgeCenter builds on London Market focus

The launch last month by KnowledgeCenter of its latest offering, KCenter 1 View, prompted Insurance Newslink to find out more about the company.

Newslink met up with KnowlegeCenter's managing director, Kevin Osborn, at its London location in the midst of the market. Kevin has a long history of involvement with London Market electronic document management and workflow and is building a formidable team around him including Alan Isaacs the former CEO of august. The key to acceptability in London is to have deep market knowledge and KnowledgeCenter has signed up significant clients. These include QBE who use KCenter Intranet to manage its European operations, Ballantyne McKean and Sullivan(BMS) are using KCenter capability within its new claims system and PWS is deploying KnowledgeCenter solutions in strategic developments. Other clients include Benfield, Catlin, Arthur J. Gallagher and Thompson Heath and Bond.

Kevin indicated that KnowledgeCenter is keen to partner with best of breed specialists such as Trace and Web Connectivity-it recently signed a distribution agreement with global document automation, assembly and contract company, Exari, whose London Market clients include Guy Carpenter and Hiscox.

KnowledgeCenter, a company totally owned by its management team and staff also partner with Watertrace who provide additional consultancy and implementation support through their London based consultancy and development operation based in Bucharest.

Kevin's objectives for 2007 include launching two business driven solutions and talking to more insurance application software houses about collaboration-he sees KnowledgeCenter as " the invisible partner." In the longer term, Continental Europe and Bermuda are target markets. KCenter 1 View has been launched at a time when electronic commerce, document management and repositories are definitely stirring the once slumbering giant that was the London Market . With most people now familiar with the internet domestically, the fact that the solution operates from within Microsoft Outlook will particularly appeal as user-friendliness counts highly in getting London Market business people on board.

Following a review of it's solutions set with Microsoft, KnowledgeCenter confirm that the KnowledgeCenter product set is fully integrated with MOSS (Micosoft Office Sharepoint Services2007 - the latest release from Microsoft of their Sharepoint document management system - the first since 2003). KnowledgeCenters DMS, Repository and Workflow solutions are all now available through Outlook aswell as browser. This Outlook driven approach to exploring and managing documents provides users with a consistent, familiar, user friendly approach to using e-mail, workflow driven desktop applications as well as back office systems.

Leading international insurance and Loyd's Broker THB Group has appointed KnowledgeCenter Ltd (KnowledgeCenter) to deliver a replacement solution for it's risk management business - THB Risk Management Limited.

The solution will streamline the risk management business processes for it's fleet driver assessment and in vehicle training service. The on line solution will deliver a user friendly applicaton which will eliminate duplication of data entry and allow access for remote users and third parties.

Mark Veale, IT Manager at THB Group said of the decision to appoint KnowledgeCenter, " we reviewed a number of solutions and providers before selecting KnowledgeCenter. Our decision was based upon their extensive insurance knowledge and expertise and excellent record in delivering robust yet flexible solutions. As part of the selection process they were able to demonstrate a clear understanding of the business processes we were looking to deliver and improvements required by users. Their successful deployment of solutions elsewhere in the Group was also a contributing factor."

Kevin Osborn, Managing Director, KnowledgeCenter Ltd., said of the new order from THB, " We are delighted that THB has appointed KnowledgeCenter to deliver their new risk management solution. Our aim with all clients is not only to deliver robust successful solutions but also to develop long term relationships where they have confidence in their solutions provider. THB has an enviable reputation in the industry. We therefore look forward to working closely with their risk management team."

KnowledgeCenter provides solutions for brokers land underwriters looking to address document management, document repository, interoperability, document assembly and business process requirements through their Kcenter suite of products. These products are based around a powerful, robust and scaleable web based suite of integrated products and applications, configured to support and manage broking and underwriting business processes, in line with corporate and industry compliance. The recent launch of 'KCenter 1 View' now delivers this capability through a single view at the desktop utilising Microsoft Outlook.

KnowledgeCenter builds on London Market focus

The launch last month by KnowledgeCenter of its latest offering, KCenter 1 View, prompted Insurance Newslink to find out more about the company. Newslink met up with KnowlegeCenter's managing director, Kevin Osborn, at its London location in the midst of the market.

Osborn has a long history of involvement with London Market electronic document management and workflow and is building a formidable team around him including Alan Isaacs and Matt Snape who had both worked for august. The key to acceptability in London is to have deep market knowledge and KnowledgeCenter has signed up significant clients. These include QBE who use KCenter Intranet to manage its European operations, Ballantyne McKean and Sullivan(BKS) are using KCenter capability within its new claims system and PWS is deploying KnowledgeCenter solutions in strategic delevopments. Other clients include Benfield, Catlin, Arthur J. Gallagher and Thompson Heath and Bond.

Osborn indicated that KnowledgeCenter is keen to partner with best of breed specialists such as Trace and Web Connectivity-it recently signed a distribution agreement with global document automation, assembly and contract company, Exari, whose London Market clients include Guy Carpenter and Hiscox. KnowledgeCenter, a company totally owned by its management team and staff, which will shortly rise to 20, also partner with Watertrace who provide additional consultancy and implementation support through a 60-man operation based in Bucharest.

Osborn's objectives for 2007 include launching two business driven solutions and talking to more insurance application software houses about collaboration-he sees KnowledgeCenter as " the invisible partner." Longer term, Continental Europe and Bermuda are target markets. KCenter 1 View has been launched at a time when electronic commerce, document management and repositories are definitely stirring the once slumbering giant that was the London Market . With most people now familiar with the internet domestically, the fact that the solution operates from within Microsoft Outlook will particularly appeal as user-friendliness counts highly in getting London Market business people on board.

KnowledgeCenter Ltd the leading provider of integrated Electronic Document Management and Workflow solutions to the Insurance Broking Market has announced the launch of it's latest product offering for the Market. 'KC 1View' will deliver powerful, robust and scaleable web based Document Repository Management and Business Process Workflow from within Microsoft Outlook.

The system will make production of documentation such as quotations, certificates, policies and slips and the management and servicing of binding authorities and management and integration of e-mails far easier and timely for brokers whilst also addressing the rigour and timing demands of contract certainty.

Kevin Osborn, Managing Director of KnowledgeCenter, said of the launch, "I believe that 'KC 1View' will revolutionise the use of document management, document repositories and workflow for Brokers. They will now be able to initiate and manage their processes solely from within Outlook navigating seamlessly between different systems without having to open separate windows. As brokers and underwriters strive to meet the demands of market change, at KnowledgeCenter we believe that this solution delivers the functionality which handles market requirements within an environment that is transparently familiar to their users."