QBE are benefiting from the latest release (v3.11) of KnowledgeCenter's leading DMS and Workflow solution KCenter. KCenter is a powerful, robust and scalable web based suite of integrated products and applications, configured to support and manage broking and underwriting business processes in line with corporate and industry compliance. It provides document management, document repository, interoperability, document assembly and business process requirements. The recent launch of 'KC1view' now delivers this capability through a single view at the desktop utilising Microsoft Outlook.

In addition, Kcenter v3.11 is live at Price Forbes as part of the KC Binder Manager implementation and is in test with two further clients and a number of Brokers evaluating the system. Key features of the latest release are enhanced workflow processes and improved task management and allocation for business and department managers also within the workflow processes. The latter includes alerts, enhanced escalation procedures, greater control of exception reporting and an XML export facility in line with ACORD standards. Supervisors will therefore be able to filter activities and manage priorities more effectively.

In line with KnowledgeCenter's commitment to the product the next version is already in development and will include integration with 3rd party products.